Friday, December 30, 2011

FCC to investigate Verizon’s $2 convenience fee

FCC to investigate Verizon’s $2 convenience fee
After yesterday’s news that Verizon would be charging a $2 fee for paying bills online and over the phone, the FCC has chimed in.
“On behalf of
...


FCC to investigate Verizon's $2 convenience fee for payments

After yesterday’s news that Verizon would be charging a $2 fee for paying bills online and over the phone, the FCC has chimed in.

“On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter,” the statement said.

A lot of subscribers have spoken out against Verizon’s decision to institute this new convenience fee. It’ll be interesting to see what the FCC ultimately decides to do, and what if any effect that has on other networks like Sprint which don’t “surcharge” but do offer “discounts” for their preferred payment options. (Just goes to show how far smart PR and better marketing language can get carriers who aren’t Verizon…)

Source: NYT






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